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News Articles

1/1/2009 - CRM Buyer - There's No Call Center Like Home
12/17/2008 - PC World - Manage Telecommuters without Losing your Mind.
12/4/2008 - Telecommuting Journal - Got a Phone and a Plethora of Patience?
12/2/2008 - The Wall Street Journal - Taxes on Household Employees
12/1/2008 - CNN - Companies that will hire you to work at home
11/13/2008 - ABC News - Learn More About the Great American Job Fair
11/13/2008 - ABC News - GMA's Great American Job Fair
11/3/2008 - Retail Customer Experience - Top five tools retailers need to survive
10/1/2008 - CRM Magazine - There's No Place Like Home
9/26/2008 - RatRaceRebellion - The Exceptions to the Rule, "Never Pay for a Job"
9/10/2008 - The Wall Street Journal - Work & Family Mailbox
9/4/2008 - The Huffington Post - Working From Home Is A Sign Of The Times
8/22/2008 - CareerBuilder.com - Who Hires Home-based Workers?
8/14/2008 - TMCnet - VIPdesk Recruiting Virginia Residents to Support Retail Client
8/6/2008 - About.com - VIPdesk Announces Work at Home Virtual Open Houses
8/5/2008 - SearchCRM.com - Going green with at-home call center agents
7/25/2008 - Entrepreneur.com - With a little common sense and a lot of hard work, your business can survive in any economy.
7/22/2008 - Women's Work - Work At Home Jobs with Homesourcing Leader VIPdesk
7/17/2008 - Going Green: Case Studies in Outstanding Business Practices - How Bringing Customer Service Jobs Home Results in Greener Pastures
7/15/2008 - The Recruiters Lounge - Why are recruiters abandoning the pay-to-post model?
7/10/2008 - The Wall Street Journal - Nice Work If You Can Get It: Web Sites for At-Home Jobs
6/28/2008 - Inside CRM - The Call Center Moves Back Home
6/27/2008 - Processor.com - CoSoSys Protects Client Workstations
6/6/2008 - USA Today - Employers look at cutting down on workers commutes
5/29/2008 - insidecrm.com - What Makes a Good Call-Center Employee?
5/16/2008 - The Christian Science Monitor - Telecommuters: Invisible workers?
5/7/2008 - washingtonpost.com - SWAT Moms - On Balance
5/2/2008 - Washington Business Journal - Earning fame, avoiding misfortune
4/4/2008 - abc.com - Tory Johnson's Tips to Make Money at Home
3/18/2008 - Connections Magazine - The Challenge of Remote Agent Training
3/14/2008 - BizJournals.com - Home sweet home business
1/18/2008 - AOL.com - The Secrets to Their Success: 3 True Work-at-Home Tales
1/15/2008 - CareerBuilder.com - 10 Ways to Get Fired From a Home-Based Position
11/5/2007 - CRM Buyer - Challenges Ahead for Remote Call Center Agents
10/1/2007 - Connections Magazine - Strategies for Hiring in a Virtual Call Center
10/1/2007 - Hotels Magazine - BUILDING LOYALTY Through Understanding
8/24/2007 - abcnews.com - Being a Virtual Assistant Offers Women Flexibility
8/13/2007 - VendorSeek.com - Leveraging Home-based Professionals to achieve Better Business Continuity
8/12/2007 - Washington Post Magazine - A Would-Be Lawyer Builds a National Business Serving Others -- For a Fee
6/15/2007 - MSNBC - Delete your commute with new internet jobs
5/31/2007 - The Record - Clients get service, workers get ease
4/29/2007 - nytimes.com - What's 2 by 3, Plastic and Offers a Concierge Service?
3/20/2007 - AnswerStat.com - Better Call Center Continuity via Home-Based Professionals
3/8/2007 - ContactCenterWorld.com - VIPdesk Connect Named Best New Service Of The Year By The Stevie Awards
3/6/2007 - ContactCenterWorld.com - Reviews On 2006/2007 From Sally Hurley - COO & Co-Founder, VIPdesk
2/12/2007 - BusinessWeek - Working from Home: It's in the Details
1/29/2007 - SmartBiz - Large Scale Service With Small Scale Costs, Part II
1/9/2007 - Ottawa Citizen - 'Virtual Call Centre' to Hire 500 in Area
1/8/2007 - SmartBiz - Large Scale Service With Small Scale Costs
1/1/2007 - Inc. Magazine - What can we expect in 2007?
11/27/2006 - NY Post - Bringing It All Back Home
11/15/2006 - ABC News - Tory Johnson's Work-From-Home Tips: Connect With Clients as a Concierge
11/14/2006 - BusinessWeek - Bringing the Workforce Home
8/18/2006 - NewsFactor Magazine - The Rise of Home-Based Call Center Agents
8/7/2006 - Hotel & Motel Management - Online Concierge Services Help Build Loyalty
8/7/2006 - Network World - Outsourcing Gets Homey: Homeshoring Provides Call Center Alternative to Offshoring
7/31/2006 - PRWeb.com for TicketsNow - TicketsNow Creates Superior Experience for Purchasing Event Tickets
7/20/2006 - NBC News Channel 4 (Washington, DC) - Digitial Edge
7/18/2006 - Contact Center World - Increasing Efficiency, Improving Productivity: Advantages Of Virtual Contact Centers
6/1/2006 - CRM Magazine - 7 Strategies for Partnering With Outsourcers
6/1/2006 - Staffcentrix, LLC. - The Rat Race Rebellion
5/16/2006 - American Bankers Association - Wooing the Wealthy With Luxury Perks, Concierge Services
5/2/2006 - BusinessWeek Online - There's No Workforce Like Home
3/16/2006 - ICCM Newsline - Virtual Servicing: Raising the Bar for Delivering Premium Customer Service
2/21/2006 - CRM Today - VIPdesk Offers Free VIP Customer Connect Value Calculator(TM) to Clients
2/14/2006 - ICCM Weekly - Free VIP Customer Connect Value Calculator
8/1/2005 - Contact Professional - Remote Agents
4/1/2004 - LarsonAllen.com - Man in the Desert
5/1/2003 - Virginia Business Magazine - A virtual personal assistant
5/2/2002 - BusinessWeek online - A Dot-Com's Survival Story
10/30/2001 - ecommerce-guide.com - Pamper Your Guests
9/1/2001 - Inc. Magazine - Club Fed
3/5/2001 - CallCenter Magazine.com - Winning Outsourcing Plays
3/1/2001 - EntreWorld - You Are What You Measure
2/9/2001 - Sacramento Business Journal - Internet is nothing but a tool to serve customers
1/12/2001 - bizjournals.com - Concierges do (almost) everything for employees
8/7/2000 - Business Week - A Springboard for Female Entrepreneurs
6/19/2000 - Washington Business Journal - VC fund helps develop ol' girls networks
2/3/2000 - internet.com - Funding with a smile

"I love the flexibility of working from home which allows me to be there for my children. I could not ask for a better arrangement." - Milissa Rhodes, Fredericksburg, VA

"Working from home enables me to be in the know and be in my own space and that is worth a million bucks!!!" - Lauren Levine, Hollywood, FL